Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though these are handled securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timings, and budget considerations. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We utilize this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily utilize your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also use information to refine our services and improve the website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

PearlQuietStream respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance how you browse and to learn how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings from your browser options. However, turning off some cookies could impact how the site works. For full details on our cookie practices, please check our Cookie Policy.

Third-Party Links

The site might include links to third-party sites or services. This privacy policy covers only PearlQuietStream and our site. We are not accountable for the privacy practices of external sites.

We recommend that you review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.